Introduction
When Katherine Wells was caring for her aging parents she noticed that while caregivers were amazing people, the disconnects between different caregivers, policies, and environments were creating challenges making it harder for everyone…especially the people being cared for.
So, she set out to find a better way.
The result is a technology innovation that connects care teams and caregivers in new and exciting ways.
In this week’s conversation, we learn more about the genesis of Serenity Connect and the heartfelt purpose with which Katherine and her team are applying technology to close gaps.
Learn more about Serenity Connect: https://serenityconnect.com
Summary
Katherine Wells, CEO and founder of Serenity Connect, shares her journey of creating a communication platform for senior care. The platform connects caregivers, families, and older adults, solving the problem of communication silos in the industry.
The platform includes a web and mobile app for workflow and communication, as well as smart devices, like the Echo Show 8, that provide information and enable voice commands. The acceptance of the technology by older adults has been high, with 95% adoption rate.
The platform improves communication, enhances safety, and increases engagement for residents. Serenity Engage is a software platform that uses Amazon Echo devices to connect and engage senior living residents. It allows residents to communicate with each other, staff, and family members, as well as access various services and activities. T
Serenity Engage is just one example of the technology being used to enhance the senior living experience and address the challenges of an aging population.
Chapters
Introduction to Serenity Connect and its Founder
The Journey of Creating a Communication Platform
The Importance of Communication in Senior Care
The Impact of Communication Silos on Caregivers and Families
The Benefits of Working as a Team in Business and Marriage
Bringing Communication to Senior Living Facilities
Customization and Practical Use of the Serenity Connect Platform
Acceptance and Adoption of Technology in Senior Care
The Power of Technology in Providing Security and Safety
The Importance of Peer Recommendations in Technology Adoption
Podcast Produced and Edited by: Sabrina Hill